Customer Service Agent (Croatian and English) – Teleperformance Germany S.à r. l. & Co. KG

Mit insgesamt mehr als 500.000 Mitarbeitenden ist die Teleperformance Gruppe Weltmarktführer in der Contact Center Branche.

In 171 Märkten und 300 Sprachen betreuen wir seit über 40 Jahren Service-Anliegen von Kunden der bekanntesten Marken rund um den Globus.

Der Teleperformance German Speaking Market beschäftigt an seinen Standorten und im Home Office mehr als 15.500 Mitarbeitende in Deutschland, Kosovo, Bosnien und Herzegowina, Nord Mazedonien, Kroatien, Österreich, Schweiz, Georgien und Armenien.

Customer Service Agent (Croatian and English)

Full or Part Time
Young Professional
May 11, 2024

We are expanding our team by looking for:

Position: Customer Service Agent (Croatian / English)
Required Languages: English and Croatian
Teleperformance in Zagreb
Start Date
: 08. May.2024

What skills are needed to join?

  • You have an advanced level of English in spoken and written.
  • You have a native level of Croatian.
  • Experience in Customer Service roles
  • You have good knowledge of computer and smartphone use.
  • You like communicating on the phone.

What you need to do?

  • Supports and advises clients by answering their questions over the phone.
  • Informs and advises on products and services.
  • Answers calls and e-mail for the client.
  • Clearly identifies customer concerns and offers acceptable solutions.
  • Manage and document actions and processes in the software.

What Teleperformance provides for you?

  • A company based on German standards and international opportunities.
  • Professional training and constant development
  • Offices in a high-tech modern building in Zagreb

What happens next?

This is how our application process works:

1. Simply apply online with your contact details.
3. Our recruiting team will contact you by phone to get to know you.
4. The final video interview takes place.

Sounds simple? It is! We are looking forward to getting to know you and welcoming you into the TP family.

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