PayPal Customer Service Agent - Italian, French or Dutch Home Office – Teleperformance Germany S.à r. l. & Co. KG

Mit insgesamt mehr als 500.000 Mitarbeitenden ist die Teleperformance Gruppe Weltmarktführer in der Contact Center Branche.

In 171 Märkten und 300 Sprachen betreuen wir seit über 40 Jahren Service-Anliegen von Kunden der bekanntesten Marken rund um den Globus.

Der Teleperformance German Speaking Market beschäftigt an seinen Standorten und im Home Office mehr als 15.500 Mitarbeitende in Deutschland, Kosovo, Bosnien und Herzegowina, Nord Mazedonien, Kroatien, Österreich, Schweiz, Georgien und Armenien.

PayPal Customer Service Agent - Italian, French or Dutch Home Office

Full Time
Young Professional
April 05, 2024

The project

PayPal offers easy and secure cashless payments and we are looking for you as a competent contact person for all customer questions, working comfortably from home!

Apply now as a customer service agent. | 100% Home-Office

Your Responsibilities

  • Competent and friendly customer service 
  • Answering specialized questions via chat and phone
  • Careful processing of transactions and written documentation
  • Support in navigating the PayPal website, as well as master data changes as part of classic contract management.

Your Profile

  • Strong in communication and enjoy interacting with people
  • Good technical skills 
  • Career changers and lateral entrants are also welcome
  • Very good Italian, French or Dutch skills (C1) and good English skills (minimum B1)
  • Clean criminal record certificate 
  • A suitable workspace for a home office*
    (*Stable internet connection with a minimum of 10 Mbps download, 3 Mbps upload, and a residence in Croatia)

Our Offer!

We offer family-friendly and barrier-free work

  • Great Work-Life Balance
  • Multisport Membership
  • Gain free time and save money due elimination of daily travel
  • IT equipment is of course provided by us
  • Monthly contribution to electricity and internet costs
  • Paid online training (no need to travel!)
  • Diverse and exciting tasks
  • Modern online communication (Contact persons, team managers, and colleagues) 
  • Opportunities for professional development (e.g., team manager, quality assistant, or trainer)


Get in touch! We are looking forward to receiving your application. 

Once we have received your complete documents, we will send you various online tests via email. Quick tip: Keep an eye on your email spam folder too! Once we have received these test results, we will contact you to arrange a personal video interview. All job interviews take place online or via phone.

If you have any questions, please feel free to contact us.

Best regards / Lijep pozdrav,

Katarina Tomaskovic
Recruiter - Teleperformance HRV d.o.o.

M: +385992713193


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