PayPal Customer Service Agent - Italian or Spanish | Home Office – Teleperformance Germany S.à r. l. & Co. KG

Mit insgesamt mehr als 410.000 Mitarbeitenden ist die Teleperformance Gruppe Weltmarktführer in der Contact Center Branche.

In 91 Ländern mit 300 Sprachen betreuen wir seit über 40 Jahren Service-Anliegen von Kunden der bekanntesten Marken rund um den Globus.

Die Teleperformance Germany Group beschäftigt an ihren Standorten und im Home Office mehr als 5.300 Mitarbeitende in Deutschland, Kosovo, Bosnien und Herzegowina, Nord Mazedonien, Kroatien, Österreich, Schweiz und Georgien.

PayPal Customer Service Agent - Italian or Spanish | Home Office

Full Time
Young Professional
September 08, 2023

The project

PayPal offers easy and secure cashless payments and we are looking for you as a competent contact person for all customer questions, working comfortably from home!

Apply now as a customer service agent. | 100% Home-Office

Your Responsibilities

  • Competent and friendly customer service 
  • Answering specialized questions via chat and phone
  • Careful processing of transactions and written documentation
  • Support in navigating the PayPal website, as well as master data changes as part of classic contract management.

Your Profile

  • Strong in communication and enjoy interacting with people
  • Good technical skills 
  • Career changers and lateral entrants are also welcome
  • Very good italian or spanish skills (C1) and good English skills (minimum B1)
  • Clean criminal record certificate 
  • A suitable workspace for a home office*
    (*Stable internet connection with a minimum of 10 Mbps download, 3 Mbps upload, and a residence in Croatia)

Our Offer!

We offer family-friendly and barrier-free work

  • Great Work-Life Balance
  • Gain free time and save money due elimination of daily travel
  • IT equipment is of course provided by us
  • Monthly contribution to electricity and internet costs
  • Paid online training (no need to travel!)
  • Diverse and exciting tasks
  • Modern online communication (Contact persons, team managers, and colleagues) 
  • Opportunities for professional development (e.g., team manager, quality assistant, or trainer)


Get in touch! We are looking forward to receiving your application. 

Once we have received your complete documents, we will send you various online tests via email. Quick tip: Keep an eye on your email spam folder too! Once we have received these test results, we will contact you to arrange a personal video interview. All job interviews take place online or via phone.

If you have any questions, please feel free to contact us.

Best regards / Lijep pozdrav,

Katarina Tomaskovic
Recruiter - Teleperformance HRV d.o.o.

M: +385992713193



Teleperformance HRV d.o.o.

MBS: 081397587

Direktori: Michel Schmidt, Dimitrios Kerastaris, Dirk Küßner

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